Last updated: November 26, 2025

At The Cache, your privacy is a top priority. This Privacy Policy outlines our commitment to protecting your data and explains how we collect, use, and safeguard your personal information when you use our website (the "Service").

By using The Cache, you agree to the collection and use of information as described in this policy.

Information We Collect

To provide and improve our service, we collect the following types of information:

Personal Data: When you create an account, check out, or update your profile, we may ask for personally identifiable information ("Personal Data") that allows us to provide our services to you. This includes:

• Full Name
• Email Address
• Shipping Address (Street, City, Postal Code)
• Phone Number (optional)

Data related to your activity on our site: This includes which items you "like" and which items you save to your cart. This information is stored securely in your user profile to power the Wishlist and Cart features.

How We Use Your Information

Your privacy is paramount. We use the collected data for specific purposes only:

• To Fulfill Your Orders: We use your name and address to ship your purchases.
• To Provide and Maintain the Service: Your account information allows you to log in, manage your profile, and see your order history.
• To Communicate With You: We use your email to send order confirmations and respond to your inquiries. We will never send you unsolicited marketing emails.
• To Improve Our Service: We analyze non-identifiable usage patterns to understand what our users enjoy and to improve the overall experience.

Data Security

We take the security of your data very seriously. Your information is stored in a secure database and is protected by industry-standard security measures, including encryption and strict access controls. We do not store your payment card information; all payment processing is handled by our secure, PCI-compliant payment partner, Paystack.

We are committed to implementing and maintaining reasonable and appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. While no online service is 100% secure, we dedicate ourselves to safeguarding your information to the best of our ability.

Data Sharing and Disclosure

We will never sell your Personal Data. We do not share your information with third parties, except for the essential services required to operate our business, such as our payment processor (Paystack) and shipping carriers, who are also bound by strict data protection obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please do not hesitate to contact us at support@thecache.co.za.